Market Insider

Charlotte Rouse

p: (540) 419-9206
e: [email protected]dericksburgvahome.com

Bio:

I am a local Realtor committed to serving the home-ownership needs of my clients by providing superior customer service and treating my clients like my family! As your realtor, my professional experience in the technology industry brings an added value that will help you sell or purchase your new home in Fredericksburg, Stafford, Spotsylvania, King George, Caroline, Orange, or Prince William. I understand the importance of choosing a home for your family; good school districts, commuting, and other important factors in finding your dream home. I have a team and process in place to make the experience as smooth as possible. I use a professional photographer for pictures & video and utilize the latest technology to maximize market reach and visibility to ensure the highest success rate. I'm Luxury Home Certified as well as Short Sale certified. I also have extensive expertise in relocation services so your move can be as stress-free as possible. My personal attention to each client is what separates me from other Realtors. I work with a network of bankers, contractors, and referral system that will help my customers make informed decisions when selling, buying or investing. The Rouse Team experience and dedication to each individual is what keeps clients coming back for all their real estate needs International National Diamond Award Winner 2011-2018 Emerald Club Award - Multi-Million Dollar Producer 2013-2018 International President Elite Award 2018 Top 3% Worldwide



Testimonials:

Selling three homes and purchasing three new ones in the space of a few months, including our main residence, is no mean feat. Despite knowing several competent and very professional local realtors, Charlotte was our realtor of choice without any hesitation as we knew she would get the ‘job done’ above and beyond our expectations. She is consistent in her responsiveness, can handle complex negotiating and is extremely thorough throughout every aspect of the buying/selling process. There is a reason she is one of the top ranked realtors in Virginia, a status that is well deserved taken into account her success rate and her ability to provide nothing but the very best service! Highly recommend and the only realtor we would use moving forward.

- Diane Quinton



Charlotte Rouse completed our purchase in record time, in only two weeks from first showing to final closing. Always efficient, professional, responsive, knowledgeable and courteous, constantly looking after our interest, making this house purchase our best real estate transaction experience ever.

-Jan & Bjorn Bieneck, Fredericksburg, Virginia



Charlotte was absolutely fantastic to work with! She was responsive, kind, and professional. She gave us great advice on preparing our home for sale and we had an offer within one week of our home going on the market. We would recommend Charlotte to anyone selling a home in the Fredericksburg area.

-James & Jennifer Swisher



Charlotte did an amazing job preparing me for the sale of my home, then had it sold for the full asking price the 2nd day on the market. She and her staff were knowledgeable, helpful and professional. Charlotte knew what to do to prepare me and my home for sale. I followed all of her advice and was rewarded with a quick sale to great buyers and a smooth closing. I highly recommend Charlotte to anyone thinking about selling or buying!

-Nancy Collins, Fredericksburg, Virginia



Charlotte was good at hearing and understanding my needs and situation. I was apprehensive about the entire process of selling my current home and purchasing another. Charlotte made the entire process easy and clear for me, from initial viewing thru closing. Entire transaction was handled professionally and efficiently. No Complaints! Would totally use Charlotte and her team again and recommend to others!

-Nancy Collins, Fredericksburg, Virginia



“What can I say this girls a Rockstar! She sold our house in three days walks us through every little detail that came up during the process made sure everything went smoothly. House closed in 30 days and there were multiple issues that came up that Charlotte handled like the true professional she is. I highly recommend her, tons of experience very savvy making sure every detail is considered before listing to assure things don’t come up when you do have an offer. When an issue with an old buried oil tank on the property came up, which is an environmental issue, Charlotte knew exactly who to call to take care of it, she stayed on top of the situation daily to make sure everything was handled in a timely manner as to not impact the closing or scare away the buyers. She saved us thousands in negotiations from repairs to closing costs. Highly recommend.”

-Theresa Conologue, Fredericksburg, Virginia



“We had an excellent experience working with Charlotte Rouse. She had the experience and knowledge of our historical home in downtown Fredericksburg which enabled and attracted our buyer whom was seeking a property such as ours. Charlotte sold our home with precision, superior marketing, and professionalism, and in one day. Further, she was always delightful and positive, she cared about our needs as her clients. We highly, recommend Charlotte Rouse to anyone who is seeking a high caliber realtor and a caring, friendly personality. We were and are happy from the start to the end of our experience.”

-Kyle and Rhonda Coble, Virginia Beach, Virginia



“My sister is the Power of Attorney for my mother whom we took to assisted living prior to putting her house on the market. My sister left it to me, her older brother, to find a realtor and oversee the sale of

the house. I went online and searched for realtors whom I thought would meet our needs. I am typically wary of online recommendations. However, when I performed my search, Charlotte had 45 recommendations, most very glowing and seemed real, over her 10 years of real estate service. That far exceeded other relators with many more years and very less recommendations. I have been through a

number of closings in my lifetime. I’ve had only had one other experience with a realtor that would even come close to the positive experience my sister and I have had with Charlotte.”

-Deborah Marley, Fredericksburg, Virginia



“Charlotte was excellent to work with during the entire process. From the community tour all the way through purchase, she was supportive of our decisions and was able to provide valuable advice during what is typically a stressful process. We would absolute give Charlotte an A+”

-Ryan & Kara DeWeese, Chief Operating Officer, Spotsylvania Regional Medical Center



We bought a home and sold our home with Charlotte and would highly recommend her as a Realtor. She was responsive, professional, and provided excellent guidance as we navigated this process. -Anna Shaw, Bieneck International, Inc. & Dustin Shaw, Shaw & Co. Builders

We Just Lucked Out Being Intouch With Charlotte Rouse From The Beginning She Is Just The BEST You Can Get! Charlotte is right beside you from the beginning to the end. We just got lucky to have been connected to Charlotte Rouse. Anyone would be lucky to have her in their corner. Charlotte Rouse appeared to be available 24/7. I don't think she sleeps. Charlotte Rouse made this whole process easy from listing the condo to closing on the condo. Charlotte Rouse was by my side every step of the way. She was even there at the closing to give me moral support. Sheila, her assistant was very helpful to us as well. I don't think she sleeps either.

-Don & Carol Silies, Spotsylvania, VA



Charlotte was very supportive of my need to explore the options. And when we found the winning house, she listed and had a contract on the home we were selling within a couple of weeks. Thanks to Charlotte, we navigated the home sale contingency!! We are thrilled with our new home and recommend her highly!!

-Kristin Irani & Brian Myruski, Fredericksburg, VA



Charlotte was Most helpful in getting My condo ready to be put on the market and taking care of everything as I moved before the unit was sold. I would whole hearty recommend Charlotte to anyone that is selling or buying.

-Ken Swisher, Phoenix AZ



Charlotte was a true professional throughout the entire experience. Would recommend her and CBE for future RE objectives.

-Thrive Investments, LLC, Fredericksburg, VA



“Charlotte was great. When she met with us before we listed the house, she recommended areas to improve its appearance. We accepted a contract the day after it hit the market. We were very impressed with her ability to help us sell so quickly. Note: I would like to add that her assistant Sheila Kennedy also helped us during the process. I recommend anyone who wishes to sell should contact Charlotte and her team.

-David and Susan Jennings, Fredericksburg VA



During the summer of 2016, our business decided to purchase a commercial office space and avoid the costly monthly lease. I was referred to a well-known local Fredericksburg commercial real estate broker and developer by a business associate. After meeting with him and reviewing my needs he advised me to seek the services of Charlotte Rouse (Coldwell Banker Elite). I thought this was unusual that a broker would recommend a competitor but in his honesty, he realized that I needed a broader search and a faster timeline than he could provide. I was not disappointed with his recommendation. By October my business closed on a very nice commercial office space. Charlotte worked diligently to find us a space. She was not pushy or overbearing and she went above and beyond what was required of a realtor. We provided Charlotte our requirements for cost, size, surrounding businesses, parking, and location and she provided us several potential locations with regular updates and additions weekly, one of which was not listed for sale but she knew the owners personally and arranged a viewing. Charlotte did not just consider the multiple listings in her search! When we found a building that we liked we made an offer which she presented promptly and professionally. Although a realtor may be bound by ethics to “represent the seller’s interests” I never felt as if Charlotte was not acting in my best interests as the buyer. This purchase was our first piece of commercial real estate and Charlotte guided us through the closing process for commercial real estate which we discovered is substantially different from residential property closing. Charlotte was “the go-to person” for all matters and she never “passed the buck”. I recall one incident in which we decided to look again at one property late one evening and discovered the building unlocked. We contacted Charlotte well after 9:00 p.m. to make her aware and within minutes she was addressing the situation even though she was not the listing agent. We found Charlotte to be very responsible, responsive and focused on our requirements, needs, and suggestions. I highly recommend Charlotte Rouse to anyone for their real estate needs.

-Andy (James) Jackson, President, II Corps Consultants, Inc.



Charlotte was great to work with! She took time out of her busy schedule to help us prepare our home for rent, giving us decorating and painting tips. Once we put it up for rent, it went very quickly. Charlotte and her team were equally as helpful in finding our new home. They were always available and willing to answer the numerous questions we had. We would highly recommend using Charlotte for all your realty needs.

-Byrne Family, Spotsylvania Teacher & Head of Nutrition at Stafford Hospital



Charlotte Rouse!!! This is an agent with some real common sense and zeal. Charlotte has a great attitude, while also being very nice and friendly. She has a great amount of experience and education, but more than that she is just real. I like how well she knows her local and surrounding communities. She is very on the ball too, getting back to you very fast with updates and always answering her phone. Buying and selling can be difficult, and with a teammate like her on your side, it is so much more seamless. I am excited to have a faithful new friend. Thanks Charlotte Rouse!

-Mark Condit



We are thankful that Charlotte Rouse represented us in the sale of our South Stafford home. We were impressed with Charlotte’s market knowledge and immediate ideas to stage our home at our first meeting. Her marketing materials including professional photos and video were top-notch. We had a ratified contract at the full asking price in less than a week, and we especially appreciated her advice during negotiations. Charlotte and her team were extremely responsive and handled all issues prior to closing efficiently and professionally. It was a joy to work with Charlotte, and we wouldn’t hesitate to call upon her expertise again.

-Whitney Riley, Partner-Merrill Lynch



Charlotte Rouse is the consummate Property Specialist. She recently represented me in the purchase of a 10,000-square foot commercial building for a new craft brewery off Route 17 in Stafford County. Charlotte didn't just do her job ... she ensured that I fully understood all aspects of the business, so we could work as a team to anticipate and overcome all obstacles. She exceeded all my expectations. Charlotte is the most responsive agent I have ever worked with. She returned phone calls, emails and text messages in mere seconds ... no kidding, not hours or minutes ... but seconds. Her exemplary communication skills are what makes her one of the top property specialists in the Fredericksburg area. I give Charlotte my highest recommendation for prospective clients in the commercial or residential sector. -Mark Faller, CEO -6 Bears & a Goat Brewing Co.

Loved working with Charlotte on multiple projects. She is true go-getter and is extremely customer oriented.

-Stacy Lampman, Space Design Studio, LLC



We can’t say enough about what a great job Charlotte did for us! She was recommended by a friend in the Fredericksburg area who had completed two purchases with her team in the recent past. We were selling our house in Baltimore and moving our family to Fredericksburg. Charlotte helped us find the perfect neighborhood in Fawn Lake and worked with us to find a great house at a very good value. Just as importantly, despite several changes on the closing dates and the endless possibilities of potential problems when you are settling on two houses in the same day, Charlotte walked us through the process with constant attention and communication. From making sure we had the proper utility contact information and shut off schedules to coordinating with the title company in Baltimore, Charlotte kept us on track leading to smooth transition. The most professional real estate team we have worked with by far.

-Daniel and Amanda LeViness, Kaeser Compressors



In June 2015 we decided to put our Woodlawn residence on the market after almost 31 years of living in the same house. It was apparent that Charlotte knew the Woodlawn market, and came ready to give us her expert advice on what we should expect in the way of a listing price. When we initially met with Charlotte, she did a walk-through of the property, had us take extensive notes of little things she thought we could to make the house more attractive to buyers, and left us with an immediate sense that we could be very competitive in the real estate market if we made some very simple changes that would accentuate the positives of the property. We did as instructed, and during the second week of July, after Charlotte had her team of professional photographers and videographers make what could only be described as a truly impressive video of the house, we had a full price contract in a matter of 48 hours of the property being listed. Unfortunately, that deal fell through the next week, but Charlotte was at our house within hours of this devastating news, and psychologically picked us up, redoubled her efforts, and assured us that she thought the house would sell within the week. She could not have been more correct, and we were able to secure another contract, for significantly more than the original offer, all within three days. All her advice on what to accentuate, how to showcase the home, and what did and did not need to be done was completely on the mark. She also guided us through the home inspection process, making sure she followed up to ensure everything we needed to do to make the transition to the new owners run smoothly, and she and her staff made all the inspection and closing appointments for us, so we could concentrate on packing up to head to our new home in North Carolina. Her personality, professionalism and can-do attitude impressed us beyond belief. It is with great pleasure that we recommend Charlotte for all your Fredericksburg real estate needs.

-Thomas & Jeanne Carter, Fredericksburg, VA



Charlotte Rouse and her team are very professional. I began working with Charlotte to identify a new home and she listened to our needs and narrowed down the options to be in line with what we were looking for. All the homes that we visited were right in line with our taste. We always felt well informed during the process and I found that Charlotte went above and beyond to ensure that the entire process went smoothly – even when I asked to move the closing date up by a week. I would highly recommend Charlotte as she advocates for her clients and ensures that the process is smooth from beginning to end.

-Roberta Barton-Joe, Chief Operating Officer, Spotsylvania Regional Medical Center



It gives my husband and me great pleasure to write this letter of recommendation for Charlotte Rouse. We were in the market to sell our home in Woodlawn, which we occupied for approximately 30 years. We interviewed several real estate agents and were quite disenchanted and disillusioned with their presentations and observations of our home. Charlotte was recommended to us by several, very pleased clients. Once she walked into our home we knew we hit the jackpot! Her professionalism and knowledge of the market were superb. She immediately went into action mode. Charlotte gave us several recommendations that would enhance the showing of our home. Within a week, Charlotte had a professional photographer photograph our home and property. Two days later she put together a booklet with numerous photos of our property and were distributed to agents and their clients. In addition, she posted the pictures on additional websites besides MLS. Our listing went live on a Friday morning, we had 2 potential buyers on Friday, 2 on Saturday, 1 on Sunday and a contract in writing on Monday. Keep in mind it was December when all this took place – probably not a great time to sell a home. We were not expecting to sell our home in 3 days – we had high hopes to have it sold by the spring. Charlotte assisted us through the price negotiations, home inspection, home appraisal and closing. Anytime we had a question she was a phone call away. Her vibrate personality, professionalism, real estate expertise, and work ethic are exceptional. She will always represent our family in any and all real estate transactions.

-Togie and Wendy Payne, Fredericksburg, VA



This is a letter of recommendation for Charlotte Rouse, a realtor with Coldwell Banker Elite. We listed our home with Charlotte In late summer 2014. She advised us how to stage our home for maximum appeal and what upgrades to make to increase the value of our home. She helped us price our home to sell. Wonderful interior and exterior color photographs were taken of our home and were incorporated into a nine-page letter sized prospectus that contained detailed information about our home for a prospective buyer. Our home sold very quickly, for more than the asking price. We attribute this to Charlotte’s expertise and her knowledge of the local real estate market. She helped negotiate the best contract for us. Charlotte is very friendly, personable, and dedicated to her profession. She always did what she said she was going to do and followed up promptly. We are having Charlotte assist us in purchasing our next home. We own two other properties that we plan to list with Charlotte. We would recommend Charlotte as a realtor to anyone who wants to get a maximum price for their home in a reasonable period of time.

-Gerry & Martha Daltan, Retired Judge



Charlotte did such a wonderful job for us, she held our hands through the entire process. She is patient, kind, warm, and knowledgeable. I would recommend her to everyone.

-John Berardino, Senior Vice President, Griffin Capital Funding



Our experience with Charlotte Rouse was more than excellent. We were moving from Pittsburgh with no prior knowledge of the Fredericksburg/Stafford area. We had to house hunt with two little ones in tow, so it was not easy. She helped us narrow down our search to family-friendly communities. We spent two full weekends with Charlotte and she treated us and our children like family. And when our first offer fell through, she was there to reassure us and in no time, we found the perfect house for our family. I would recommend Charlotte to anyone in a heartbeat. She is very professional and a joy to spend time within such a stressful time.

-Rehab Abdin and Tarik Noureldeen, MD



It is my pleasure to recommend Charlotte Rouse as a real estate agent for any individual or family searching for the ideal home in any given situation. My circumstances were such that my current lease was expiring, and I was ready to be a homeowner again. The decision to buy a home versus lease was made almost last minute so I knew I couldn’t expect much; was I wrong! The challenge was to find the perfect home and move in before the end of December. Obviously, this isn’t the ideal time because of the holiday season but I needed a larger home in the City of Fredericksburg and fast! Charlotte had an initial meeting with me and took conscientious notes regarding my specific needs for a single-family home and within my budgetary considerations. She is highly talented in the use of current technology and made excellent use of the relevant search engines and real estate databases to quickly find me a variety of homes for sale within my very specific needs. She did not waste my time with homes that were out of my price range or not in line with my needs. Being a long-time resident of the Fredericksburg/Stafford area, Charlotte was a master of the contract negotiations, recommending a lending professional, aligning the inspection process, setting up the closing agency, and providing ALL necessary connections to ensure a smooth change into my new home. There is nothing that escapes Charlotte’s attention when it comes to the end to end process of real estate. Charlotte is a highly attentive agent, she returned all phone calls and emails the same day. I never felt neglected or unimportant. She is also highly personable with an engaging personality. I found Charlotte to be extremely honest about everything and her advice was particularly helpful. For example, after the closing and move-in, Charlotte periodically checks in with me to ensure everything is going smoothly and has provided several points of contact for changes or additions I’ve wanted. Clearly, Charlotte’s appreciation of her customers doesn’t end once the deal is done. I’m very delighted to recommend Charlotte Rouse to anyone looking to buy, sell or rent a home. Having bought and sold two previous homes in this area, she is unmistakably the best in the business in my opinion and if I ever need to move again she will be my first choice in real estate agents. If you want to discuss my experience in more detail, please feel free to contact me at 540-219-4504 or by email at [email protected]

-Alan W. Brown, Fredericksburg, VA



Hi Charlotte, hope 2015 is going well for you. Just wanted to say hi and let you know I still love my home. You were a great agent and I’m still very thankful.

-Alan W. Brown, Fredericksburg, VA



I learned of Charlotte from watching her sell my mother’s neighbor’s home. We were amazed how quickly she sold the property. So, when it came time to sell my house, I knew who to call. After contacting her office, Charlotte’s excellent sales team quickly set up a meeting for me. I met with Charlotte at my house and she did a thorough walkthrough and made suggestions for items that needed to be fixed and how to better stage my home for sale. I followed all of Charlotte’s suggestions. Once I was ready, Charlotte came out with a professional photographer and film crew to have my house featured on her as well as an extensive network of other real estate sites. My house sold three days after being listed, for more than my asking price, and that is with other houses on the street in similar shape and cost! I am thoroughly convinced it was Charlotte and her advice that made the difference. When it came down to negotiations and the little details for selling a home, Charlotte gave expert advice and always responded to my questions in a very timely matter. If you need to buy or sell a house, Charlotte Rouse should be your first stop. When we started the process of looking for a new home we contacted Charlotte Rouse. She was very friendly and thorough in determining what we were looking for in a new home. At our first meeting, she was able to provide us a list of available homes and give us much needed advice on locating a finance company. She was very patient with my husband and my many emails and calls and was always up for a showing. We were quickly able to find a beautiful home in which we are very happy, and the entire process was seamless. We are now listing our previous home and another property and again we are trusting it all to Charlotte and her team. We couldn’t ask for a better, more knowledgeable, more attentive agent than her. I would recommend Charlotte in a heartbeat to anyone who is looking to buy or sell!

-Daniel and Hannah McDonald, GEICO



After I decided to sell my property in Fredericksburg, I began to wonder who to choose for the realtor. When asking around, someone told me about Charlotte Rouse, “She’s a real go-getter.” How true that statement proved to be! Charlotte was diligent in getting the property info “out there”, and she was always available whether by phone, email or in person. I was kept fully abreast of all activity with my questions and concerns being addressed promptly. In less than a month’s time, we had a signed contract for the full asking price! I would highly recommend Charlotte Rouse of Coldwell Banker elite to anyone looking for an outstanding Realtor.

-Ray T. Herron, Montross, VA



I have been searching for a place to buy that suited my specifications for quite a while. I had been working with different agents. Then one day, I luckily found Charlotte Rouse who has a great professional background in the real estate business. She helped me a great deal with a responsible and friendly attitude, returning my calls or promptly responding to my e-mails. She negotiated and worked for the interest of the buyer (me) who she represented, and displayed a fair approach for the seller as well. She guided me through the purchasing process and closed the sale smoothly.

-Ferhan Mercan



Charlotte Rouse is the best realtor in the Fredericksburg area and one of the very best in Virginia. Of particular note is her unique ability to sell high-end homes by targeting professionals who are the most likely buyers. As such, she was able to effectively market my home in a depressed market and sell it for the asking price in a short period. Charlotte is a consummate professional and a joy to work with. I give her my highest recommendation.

-John Suttle, Senior Vice President, BAE Systems



Moving a family long distance isn’t easy – you often have only a few days to find the right sized home in a nice neighborhood with good schools in a town you don’t know much about. Charlotte made the entire process seem easy, from using her intimate knowledge of the area to identify neighborhoods that were a good fit for our family to helping us find a contractor to make it “ours” when we moved in. We spent two full days looking at houses, which felt like spending time with a friend. She gave her personal opinion when we asked for it, and went above and beyond to make sure we could close on time. Now that we are settled into our new home and know the area better, it’s even more apparent how good Charlotte is at what she does. We are in the perfect home for us in an amazing location; people are constantly telling us how lucky we are to have found it. We couldn’t be happier with our Realtor!

-Christina and Greg Mellors, VP Custom Relations, Wells Fargo Bank



A couple of months ago, I became interested in a few homes in downtown Fredericksburg. Although I was happy in my house in Beauclaire Plantation I thought if the right house comes along why not express interest. I contacted Charlotte and the day the home was listed we did a walk through and signed a contract the following day. Simultaneously, Charlotte assisted with getting my current home ready to show. Once we obtained a settlement date for the downtown home, Charlotte listed my house and within 24 hours had several offers and accepted one. Moving is never fun and full of a little anxiety with inspections, appraisals, showings etc., but Charlotte made what could have been a difficult situation almost seamless, and for that I’m quite appreciative! Even with experiencing a less than favorable economy it’s possible to sell and rent properties if you have the right Agent! As is the case with Charlotte Rouse! Over this past year, not only did Charlotte obtain the full asking price for our apartment building downtown, she took over and rented out commercial space that had been vacant in excess of two years, in seven weeks! If you’re looking to sell or rent commercial and or residential properties, there’s no one better to assist you than Charlotte Rouse!

-Bob Hyland – Bailey Bros. Real Estate Properties



Charlotte was a wonderful asset in our home search. She knew what we were looking for and helped us find the perfect home. She also helped us sell our home and had it sold within 1 week of listing it. I highly recommend her to anyone in the Fredericksburg area.

-Mary & Matt Aikens, Physicians (MD) Fredericksburg VA



Charlotte Rouse assisted us with the purchase of an investment property in the Fredericksburg Area. She was quick to understand our real estate objectives and to make recommendations for strategies to achieve them. Charlotte put a lot of time into trying to find exactly what we were looking for. Most significantly, she has a good eye for good value and identified properties with good investment potential. She was always accessible and answered all our questions in an expedient manner. Her website and expertise with the internet enabled us to make many preliminary decisions online, rather than traveling throughout the area from property to property. The entire process moved quickly and ran smoothly because she was always prepared for each milestone. She is a hardworking and knowledgeable broker (with lots of patience)! Michelle and Stephen Starr Thought you would enjoy Steve’s comments (coming from a guy, of course): I like her because “she made me a lot of money” and “she’s fun to work with! -Steve & Michelle Starr, Director of Field Operation, Elisdale Construction



Working with Charlotte Rouse was a true pleasure. I’d love to claim that finding Charlotte was the product of genius-level research on my part, but really, we were just very lucky that the first property that caught our eye happened to be her listing! As for the list of qualities you would want in a realtor, Charlotte ticks all the boxes. She is a credit to the Real Estate profession, bringing top-notch knowledge and professionalism, along with a winning personality. I've purchased two other homes prior to this, so I know it's usually a frantic experience. Charlotte actually made what could have been a stressful process a fun experience. In addition, she employs the latest technology in her business practices, which I always appreciate for making everything streamlined and efficient. I know that Charlotte represents clients who have millions to spend on their new properties, but she knew up-front that we weren’t from this group. Nevertheless, she and her assistant Angie treated us as if we were. The two work together seamlessly to provide excellent response time on all questions or requests. Shortly after starting our new home search with Charlotte, I got a diagnosis of a life-threatening condition. Of course, this meant that I couldn’t put all my focus on the details of our home search (reading between the lines—I’m a control freak), but I was comfortable in the knowledge that Charlotte always had our best interests at heart. She really took care of us like we were some of her closest friends and not simply clients.

-Thomas Lyles, Teacher, Alexandria/DC



Let me first begin by saying my wife and I were never ones to seek a great deal of assistance in a purchase of anything, we typically did our own research and pre-footwork. Dealing with several realtors in the past we never felt truly satisfied with the result. Now that we have finished the purchase of our home I can say that without Charlotte Rouse we would not of, one, found our dream home and two, would have spent a great deal more time and money. Not to mention dealing with the stress of riding the emotional roller coaster during the entire real estate purchasing experience if not guided by someone with the confidence, the knowledge, and know-how needed to help you get through the process. One thing people forget is that you are entering, most times, into a long-term relationship with a person you are trusting to help you choose your home, Charlotte took the time to get to know us and listen to our needs and wants and was able to assists us in looking at a variety of properties in our yearlong trek. With us every step of the way, her ability to ask the right questions and provide us with constant feedback and follow up was priceless in ultimately making the right decision and getting the best deal for our family. We HIGHLY recommend Charlotte Rouse!

-Chris & Crystal Crouse, Vice President of Information Systems, US Navy



Charlotte’s expertise in real estate and personable demeanor ensured the purchase and build experience of our new home was indeed an enjoyable one. Charlotte, thought of things I’d never think to ask of my builder and in the end, we have a home we can truly enjoy. Thank you Charlotte!

-Brad Ellis – Fredericksburg City Councilman



CR recently handled two real estate transactions for me, a purchase of a new home and residential lease of my townhouse. She did an excellent job and I would highly recommend her. CR was very prepared, knowledgeable and professional. I could not have asked for a better person to assist me with these endeavors. She is simply the best.

-Charles Payne, Hirschler Fleischer, Attorney at Law



The mortgage company made the entire process very challenging, but Charlotte went above and beyond by becoming a liaison and expediting the move for us. We moved from New York and were not too familiar with the area. However, once again, Charlotte exceeded expectations by following up with us after the move and making sure we knew where all the points of interests were located. If anyone was ever in need of a Real Estate Agent who is a strong advocate for the buyer with a personal touch, we would not hesitate to recommend her!

-Katie & Victor Dejesus, GEICO



Charlotte Rouse represented my wife and I in our search for a home in Fredericksburg and she was by far the most responsive, knowledgeable and effective realtor we encountered. Her knowledge of the area and helpfulness were exceptional and resulted in our finding a perfect home for our needs and budget. I first contacted her blind from overseas, along with several other realtors. Charlotte quickly took an active interest in our specific needs, even though we had never met, were not recommended to her, and were seven time zones away in Istanbul, Turkey. She asked us the right questions and set up searches to meet our needs. While we were out of the country, she kept in contact with us. When we arranged to come to Fredericksburg from overseas, she was there exactly as promised and completely prepared to help us find the right house for us. In fact, we were able to secure a contract in just 24 hours. During the all-important inspection period, Charlotte was super in representing OUR interests, not just trying to conclude a contract. Previously I had bought and sold six homes with six different realtors in three states – Charlotte stood apart from all of them, and did it with a positive attitude that alleviated our worries, solved any hang-ups, and made the whole experience a pleasant one. Charlotte’s thoughtfulness and responsiveness continued after the sale, helping us get acquainted with the area and facilitating the process even after our move. And she does it with a genuine attitude that is invaluable. She is a real gem and we strongly recommend her to help anyone who needs a realtor to help them buy or sell a home.

-Richard and Umit Peres- Professors at Princeton University



Charlotte Rouse is a dynamic young realtor, with a keen sense of business. She has provided us with excellent opportunities to invest in real estate. She is very computer savvy, and knows how to give exposure to the properties in her portfolio. It is a delight to go with her to look at properties, because she has all this fresh idea on how to make the best out of them. Also, she has a lot of contacts, which makes things go smoothly in all directions. Once you do business with her, she keeps you in her radar, providing information, and helping in any way she can. Thank you, Charlotte, for all you have done.

-Loli Palme Ibarra, Fredericksburg VA



I have a stack of her cards, I do tell people to give her a call :). I think she's great and dealing with buying and selling is stressful, and she really helps you stay calm ;)

-Michelle Porter, Fredericksburg, VA



There is one word for Charlotte and that is wonderful, her knowledge of this field is amazing. After I had moved in she helped me in so many ways, putting me in contact with trustworthy electricians, handyman, in fact, anything I needed. I would highly recommend her to anyone and have done so to my friends and work colleagues. Thank you, Charlotte, you are a gem. -Julia Saville, ER Nurse



Ann and I want to thank you for everything you did to assist us in the sale of our Maury condo. Your efforts and professionalism made the process go smoothly. You were recommended to us by friends who you helped and who spoke very highly of your abilities as a realtor. We, in turn, will wholeheartedly recommend you to any of our friends.

-Ann and Chip Reamy, Attorney



Ann and I want to thank you for everything you did to assist us in the sale of our Maury condo. Your efforts and professionalism made the process go smoothly. You were recommended to us by friends who you helped and who spoke very highly of your abilities as a realtor. We, in turn, will wholeheartedly recommend you to any of our friends.

-Dr. Angela Tsai, OD, Fredericksburg, VA



"Charlotte picks up the phone or responds within minutes. She represented us in a difficult purchase as a dual agent, with seamless integrity and negotiating skills. She has incredible connections and knowledge in our region."

-Sean and Margaret Haynes, Fredericksburg, VA



Charlotte Rouse is a very qualified Real Estate Agent in the Fredericksburg Area. Charlotte is an extremely proactive sales professional. I have worked with her on two house sales. She was very easy to work with. Charlotte is approachable, responds in a timely manner and always goes above and beyond what is expected of her. If you are looking for someone to get the job done, Charlotte is the individual you would want to sell or help you purchase a home. I highly recommend her. I look forward to working with her in the future!

-Lori McDermott, Fredericksburg, VA



"We moved to Fredericksburg from out of town and Charlotte really took care of us. She knows Fredericksburg better than anyone I have met - still! She was patient with us as we made many visits and home touring trips before finally landing right where we belong."

-Dr. and Mrs. Deano Visioni, Fredericksburg, VA, Neurosurgeon



"As a first-time business owner, getting into a commercial lease was something I was very unfamiliar with and I was so thankful Charlotte took the time to answer all my questions and help me navigate through. Even after the lease was signed and the deal was closed, Charlotte continued to check in on me and answer my questions. She was also one of my first customers at The Silver Stag!! Being in the home decor business, I meet a lot of people who are looking to move to the area and I ALWAYS refer them to Charlotte!"

-Azadeh Rahmani, Fredericksburg, VA, Owner Silver Stag



I cannot recommend Charlotte enough! My husband recently started his own Investment Company and Charlotte has been invaluable to him. Just recently, aside from making property purchases for the business, we decided it was time to sell our own home. Within a day of discussing this with Charlotte, she had found a buyer! We then had to find a home for ourselves; having scoured all the property sites for several days, within four hours of contacting Charlotte when we did see a home of interest online, she had set up an immediate viewing of the home at 4pm on a Sunday. By Monday evening, the house was ours! Would never use any other agent as confident that they would not come close to Charlotte's level of service and expertise. (Would be remiss of me not to mention her assistant Sheila - efficient, polite and prompt in communicating)

-Diane and Dan Quinton, Fredericksburg VA



“Truly great realtor who is very knowledgeable and supportive through out the whole home purchase process! Honestly Mrs. Rouse ad her team made the intimidating first time home purchase extremely painless and straight forward. Including providing insight on what properties to look at for potential resale down the road and properties to avoid. She also set up all inspections/walk throughs from her trusted contacts and was there when I couldn’t be. Lastly even after the purchase she has continued to offer support.”

-Colin Ward

 

Coldwell Banker Elite

p: (540) 419-9206
a: 520 William St, Fredericksburg, VA 22401

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